Welcome

Tech Support

I am able to offer a professional tech support service to home users and small business.

I mainly cover my local area of Blythburgh, Halesworth, Southwold and surrounding villages, but am happy to travel further, if the need arises.

I specialise in diagnosing and sorting a wide range of tech issues. My services are not limited to computers, I may best be described as a tech handyman, here to help you sort any issues you might be experiencing with all of the tech appliances around you. As a skilled technician I am dedicated to providing a personalised and efficient service to ensure your devices and gadgets run smoothly.

Experience hassle-free tech support in the comfort of your own home or small business premises. Do get in touch to let me know your tech challenges, so that I can work with you to help sort any issues.

I am normally able to help and support with the following:

• Computer desktops & laptops
• Mobile phones & tablets
• TV, video and audio equipment
• Smart devices & gadgets
• Training for software & hardware
• Wifi, internet and email connectivity
• Printers and scanners
• Virus, malware and security
• & lots more!

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PAT Testing

I am able to offer a basic PAT testing service to home users and small business users.

Portable Appliance Testing (PAT) is a process that ensures electrical equipment is safe to use

PAT or ‘Portable Appliance Testing’ is also known as EET, or ‘Electrical Equipment Testing’

Testing involves a visual inspection of the equipment and an electronics test with a specialised portable appliance tester.

Is PAT testing a legal requirement?

Although there is currently no strict legal requirement for PAT testing, the Government has put regulations into place to ensure the safety and maintenance of electrical appliances. The most effective way to ensure that these regulations are met is through PAT testing.

Do I need to do PAT testing?

Testing is recommended for all businesses and organisations that use portable electrical equipment. Self-employed people should also carry out tests on their business equipment, even in the home. Testing helps to ensure that electrical equipment and appliances that you are responsible for are safe to use.

What is a portable appliance?

A Portable Electricial Appliance refers to electricial equipment that can be moved from one place to another e.g. computer, tv, printer, kettle, extension lead etc. Portable appliances usually have a lead with a plug attached.

Why choose me for PAT testing?

As well as providing a friendly, professional and efficient service, I will ensure the following…

• You are given a copy of a ‘Test Record Sheet’ with details of each device that I have tested
• You are given an explanation and reason regarding any device that fails
• A visible pass or fail label is applied to each appliance detailing the inspection date and next due date
• You are given a PAT Test Certificate confirming the test has been completed

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Testimonials

Feedback from customers is always welcomed, here are a few testimonials recently received, THANK YOU :)

Chris is and always has been excellent at any tech work I ask him to carry out for me. I would highly recommend him. He's also a great guy 👦 👍

Sam Burrows

I would recommend Chris Shone for any technical problems you may have, he goes out of his way to help in any way he can, and will not stop until it’s completed, I don’t trust my computer, iPad, or my iPhone with anybody else but Chris & his prices are very reasonable for the service you get, second to none thank you Chris

Lorraine Baker

Chris has helped me on numerous occasions with his fantastic knowledge of computers! He's super efficient at pinpointing a problem & finding a solution. Thanks Chris!

Sue Wilde

I worked with Chris Shone for about ten years at an Independent Prep School. He single-handedly held the school technology together and always in a calm and efficient manner. His knowledge was invaluable and nothing was ever too much trouble. I have no hesitation in recommending him to anybody looking for tech support - Chris won't let you down.

Anne Barnard

As a singer I have a lot of equipment that needs a Pat test, that's why I always call on Chris Shone, as I know there will always be a thorough job done. Plus a clear and accurate certificate to show.

Steve Alan

I can thoroughly recommend Chris Shone for technical support. His help and advice over the years has been invaluable to me. He is kind, patient and understands the issues that people not brought up in the computer age, find perplexing! He has a wealth of knowledge gathered from both the workplace and his own creativity and is approachable and helpful in dealing with people. He is always my first point of contact with technical issues.

Monica Feilden

Mr Shone could easily have an aka Tech. Genius in my opinion No problem large or small goes unresolved when you enlist his expertise. I thoroughly recommend his work and as an extra bonus he’s friendly helpful and helps the computer not so literate to get the most from whichever computing set up they have. Excellent chap to have on your side

Yvonne Harbord

An honest and genuine guy who I would personally recommend to anyone for help.

Matthew Jermy

If we have a problem with our computer Chris can fix it either in person or sometimes remotely. He can always sort it for us. Outlook.. Windows.. Emails.. problems big or small Chris will always check it out and go through everything thoroughly. His technical knowledge is incredible.

Susan Howes

CHRIS SHONE